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Support

We understand it’s a big decision and here at My Rustic Exchange, we want our customers to feel comfortable and confident in your choice. We’re here to help you in any way we can. If you don’t see what you’re looking for, contact us!

100% Quality Guarantee

If the product arrives with any defect or damage, notify us within 1-week from arrival and we will stand by the My Rustic Exchange quality guarantee and either replace or refund your product.

Our “Love-it” Guarantee

If you don’t love it when it shows up, just let us know within 2 days of receiving and we’ll issue a return. The client is only responsible for the shipping cost back.

If you change your mind, no problem! We offer standard returns…

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